Free U.S. shipping on every order
NORU
Legal

Shipping Policy

Last updated June 2026

Everything you need to know about how your order gets to you.

Free U.S. shipping

Shipping is free on every order within the United States — there are no separate shipping fees at checkout.

Where we ship

We currently ship within the United States, and hope to add more destinations as we grow.

Processing time

Orders are packed and shipped within 1–2 business days. We're a small team making everything in small batches — thank you for your patience during busy periods.

Delivery & tracking

Once your order ships, you'll receive a confirmation with tracking by email. Delivery usually takes a few business days depending on your location.

Lost or damaged parcels

If your order is lost or arrives damaged, contact us at hello@noru.co and we'll make it right — see our Returns & Refunds policy.