Privacy Policy
Last updated June 2026
NORU respects your privacy. This policy explains what we collect when you visit our site or place an order, and how we use it.
What we collect
When you place an order we collect your name, email address, shipping and billing address, and your order details.
Payments are processed securely by Stripe. Your full card details are entered on Stripe's systems — we never see or store them.
We also collect basic, non-identifying information about how the site is used to help us improve it.
How we use your information
To process, fulfil, and ship your order, and to send order confirmations and shipping updates.
To respond to your questions and provide support.
If you opt in, to send the occasional marketing email — you can unsubscribe any time.
Who we share it with
We only share your information with the services that help us run the store — such as our payment processor (Stripe), our shipping carrier, and our email provider. We do not sell your personal information.
Cookies
We use a small number of cookies that are necessary for the site to work, such as remembering the items in your cart.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you. Just email hello@noru.co.